Most Frequently Asked Questions

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Questions for Renters
  • Can I use the space as a workshop?

    The main use of storage space on M8hare is to store your items. However, you can enquire directly with the Host as to whether or not they will let their space be used for work purposes.

  • How do I end my booking?

    If you have an hourly/daily or monthly booking for a space, it will finish at the end of the designated booking period.

  • There is a car in my space , what should I do?

    Firstly, you should double check your parking instructions to make sure you’re in the right spot! Should the user contact us or contact the host?



  • What do I do when I arrive at my space?

    You will have access to your parking space, storage or room for the duration of your booking, so you can start parking there immediately once the start date has rolled around. Just make sure you’ve sorted any keys, fobs, pin codes or permits you need to access it before, and you’ll be good to go.

  • What if I arrive early or late at the start of my booking?

    You can only begin parking in the space when your booking starts. There may be another booking before yours starts, so you might not be able to park if you arrive before your booking start date or time.



  • What if I overstay my booking?

    If your booking is coming to an end but you need extra time, you can re-book the space. If the space is unavailable, you should get in touch straight away in case there’s another booking due to start.

  • What if my items are stolen?

     Please refer to our Protection guarantee for more information here Protection Guarantee


  • What if the space is not as listed?

    If you feel that the original listing has misrepresented the parking space you have booked, take photos and send us a message explaining why you feel that the space is not as advertised.

  • What if the space is not as listed?

    If you feel that the original listing has misrepresented the parking space you have booked, take photos and send us a message explaining why you feel that the space is not as advertised.

  • What items can I store?

    Just about anything as long as it is legal

  • When its time to move out what happens?

    You’ll need to move your items out of the space by the official end date of your booking. You’ll also need to return any keys, fobs or parking permits to your Host.



  • What is the cancellation policy for daily or hourly parking?

    A Guest may cancel a Confirmed Booking at any point up to 24 hours before the Start Date and Time by contacting M8share.

    Hourly Bookings: If a Guest cancels a Confirmed Hourly Booking, M8share agrees, at its discretion, to refund the Guest for payments made prior to the cancellation in which we follow qualifying ReasonsGuests will be entitled to a full refund of any payments made if they cancel a Confirmed Booking due to one of the following reasons (“Qualifying Reasons”): see here https://m8share.com/cancellation-policy



  • What is the cancellation policy for monthly parking?

    A Guest may cancel a Confirmed Booking at any point up to 24 hours before the Start Date and Time by contacting M8share. 

    Monthly Rolling Bookings: If a Guest cancels a Confirmed Monthly Rolling Booking, M8share agrees, at its discretion, to refund the Guest for payments made prior to the cancellation while following the qualifying reasons: Guests will be entitled to a full refund of any payments made if they cancel a Confirmed Booking due to one of the following reasons (“Qualifying Reasons”): see here https://m8share.com/cancellation-policy



  • I was unable to park.Can I get a refund?

    If you’ve been unable to park in the space you’ve booked, take a photo of the parking space as we may request supporting evidence, then, log the issue by sending us a message via our Contact Us page.

  • I was unable to use the space. Can I get a refund?

    if you’ve been unable to use the space you’ve booked, gather as much supporting evidence as you can in relation to why you haven’t been able to use the space. You can then log the issue via our Contact Us page by sending us a message.