Most Frequently Asked Questions

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General Information
  • Why choose M8share?

    M8share is the first-of-its-kind marketplace platform which shares a collection of rooms, parking, storage and restaurants for you to host and/or book. We’re all about connecting people in our community through sharing our empty spaces, with the opportunity to make some extra money too! Space sharing made simple.

  • How can I stay up to date with M8share?

    You can subscribe to get all the latest M8share news, offers and updates direct to your inbox or follow us on social media:

    Instagram

    Facebook

    Twitter

    LinkedIn

  • How do I create an Account?

    You can create an account by heading to our sign up Page and following the prompts. You will just need to fill in the required fields (such as your email and phone number) and then create a password.



  • How do I Change my Phone Number?

    You can update your phone number through your account. You can find the Profile section under the tab of your dashboard. There you will be able to edit your phone number.



  • How Do I Change My Email?

    No, you cannot change your email address.

  • How do I change my Password?

    You can request to reset your password by clicking on I forgot my password on the sign-in page, or in the Profile Section of your account dashboard.

  • How do I change my Password?

    You can request to reset your password by clicking on I forgot my password on the sign-in page, or in the Profile Section of your account dashboard.

  • Does M8share charge a fee or take commission?

    Yes, M8share takes commission. Your Fee comprises the Price (payable to the Host) and the Commission (payable to us). The Commission comprises two parts - Guest Commission and Host Commission.

    HOST COMMISSION

    It’s completely free to list your space. Plus, you’re always in control of your earnings, as you can set exactly how much you’d like to make from your listing when creating it.

    The Host Commission is set to 5% (incl. VAT) of the Price charged by the Host for use of the Storage / Parking Space.

    GUEST COMMISSION

    The Guest Commission is set to 15% (incl. VAT) of the Fee for Monthly Rolling Bookings and 20% (incl. VAT) of the Fee for Hourly Bookings.


    The Payment Manager will process payments to both the Host and to the Company.



  • How do I leave a review?

    To leave a review for a Listing at the end of your booking, log on to the listings page  and scroll down and leave a review.

  • Does M8share have an app?

    No, M8share does not have an app.